I hate having to call any government anything, because rather than settling my issue promptly, I get to spend twenty minutes dealing with an INCOMPETENT MACHINE!
*beats head on wall*
Fucking hell.
Never did I think I'd miss the day of hearing an actual person answer the phone.
Honestly, of all the things we gave up in favor of smart technology, human beings answering phones should not have been one of them.
Bye sweets. <3
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